Public Program: Core Operational Excellence

Elegant design, significant impact, continuous feedback and uni recognised. Just a few reasons COE is right for your business.


In today's challenging environment, traditional leadership skills are no longer enough. To stay competitive and drive real change, leaders need the operational and business acumen to optimise your ecosystem, make data-driven decisions, solve complex problems collaboratively, and lead with confidence. QBS's flagship COE program is available as a public option for you and/or leaders in your organisation. If you have a handful of leaders who could use a lift in operational acumen, then this is the offering.

There is nothing else like it on the market! Real on-the-job 70/20/10, huge tangible ROI and a meaningful qualification.

“I was busting for a new way of doing things. 

This was it!” Rich James.

By completing the COE program, expect your leaders to experience a transformation in their leadership style and approach. They will:

  • Be more proactive as they spend more time working on the business, driving improvement, empowerment, and collaboration.

  • Develop a unique blend of head and heart decision-making skills, underpinned by strong business acumen.

  • Foster a culture of continuous improvement, making it a cornerstone of their ecosystem.

  • Become a critical thinker, capable of adapting and collaborating to maximise outcomes.

  • Achieve business goals and improve performance metrics, from engagement to productivity to customer satisfaction.

  • Earn a Graduate Certificate qualification from Torrens University (optional and subject to meeting requirements).

Public Program Dates

Sydney Program -

Face to Face

Start Date: 12 June 2026

End Date: 31 March 2027

Enrolments close 12 May 2026: Enquire below

*Subject to Minimum Numbers*

Melbourne Program -

Face to Face

Start Date: 13 July 2026

End Date: 30 April 2027

Enrolments close 13 June 2026: Enquire below

*Subject to Minimum Numbers*

Brisbane Program -

Face to Face

Start Date: 10 Aug 2026

End Date: 31 May 2027

Enrolments close 10 July 2026: Enquire below

*Subject to Minimum Numbers*

Don't miss this opportunity to transform leadership, empower teams and achieve lasting business results.

Enrol leaders on the COE program and start a journey of growth and excellence with QBS.

Other locations on request

For more information on what is included in our 70/20/10 COE program - visit the program page here.

Ready to take the next step?

Imagine reporting back with these stats!

$20 per $1 invested

(average annual financial benefit per graduate)

Australian Bank

$25 per $1 invested

Australian Telco

$23 per $1 invested

Australian Retailer

If you have any more questions or want something more tailored (such as our in-house programs or short workshops), book a call for a chat about your needs or reach out using the contact us details on the website.